If a FlexCard has multiple states with conditions and two are true, which state will be displayed?

Prepare for the Salesforce Omnistudio Consultant Exam. Engage with flashcards and multiple choice questions, each with hints and explanations. Get exam-ready today!

In a FlexCard with multiple states and multiple conditions being true, the state that gets displayed is determined by the prioritization of the states defined in the FlexCard configuration. The correct choice focuses on the principle that when multiple states meet their conditions, the system looks for which state is prioritized highest on the canvas.

The reason the first state with the highest priority closest to the top of the canvas is displayed is due to how Salesforce processes these states—the evaluation happens in a top-down manner. The system checks the conditions of the states from top to bottom, displaying the first state that meets its condition. This prioritization allows for effective management of what is shown to the user based on business logic.

In cases where different states have true conditions, it is only the state appearing first in the order of priority that will prevail, ensuring that the displayed information aligns with the most relevant context defined by its configuration. This ensures a consistent user experience and a clear hierarchy of information.

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