In Omnistudio, what does the term 'Guided Experience' refer to?

In Omnistudio, the term 'Guided Experience' specifically refers to a user flow designed to provide guidance to users. This concept is integral to enhancing user experience by showing users step-by-step instructions or prompts as they navigate through a process. By guiding users through complex tasks or workflows, the system ensures that they understand what actions to take next, which can significantly reduce confusion and errors.

This structured approach allows organizations to create intuitive interfaces that not only lead users efficiently through processes but also improve overall engagement and satisfaction with the application. The design of such flows can incorporate various elements like questions, prompts, and decision points, helping users reach their desired outcomes effectively.

In contrast, other choices such as automated background tasks, layout customizations, and API integrations do not focus on user guidance but rather on different functionalities or features within the platform.