What is a typical use case for FlexCards in Omnistudio?

FlexCards in Omnistudio are specifically designed to display information in a configurable and visually engaging manner. The primary use case for FlexCards is to show dynamic data that can change based on user interactions or different contexts. For instance, when a user accesses a customer account, FlexCards can present relevant details such as the account status, recent activity, or personalized offers, all in a compact and visually appealing format.

The flexibility of FlexCards allows them to pull real-time data from various sources, ensuring that users receive up-to-date information tailored to their specific needs. This dynamic capability makes them an essential tool for enhancing user experience and providing critical insights at a glance, effectively bridging the gap between back-end systems and the user interface.

While other options may involve important functionalities within Omnistudio, they do not represent the core purpose of FlexCards. Background automation tasks, user session management, and workflow integrations are typically handled through other components and tools within the Salesforce ecosystem, making them less relevant when discussing FlexCards specifically.