What is an advantage of embedding multiple child cards in a FlexCard when creating a customer 360 view?

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Embedding multiple child cards in a FlexCard to create a customer 360 view offers several advantages, with using multiple data sources being a primary benefit. By incorporating multiple child cards, each can reference different data sources. This is pivotal for creating a comprehensive view of a customer, as it allows for the aggregation of various information pertinent to that customer from different systems, such as CRM records, service requests, or interactions.

This capability supports the building of complex, data-rich interfaces that enhance the user experience by providing a holistic view without the need for navigating multiple pages or contexts. Each child card can retrieve and display specific data sets, making it easy to present a diverse array of information relevant to the customer in one coherent interface.

This integration of multiple data sources within a single FlexCard ultimately enhances the functionality and usability of the customer 360 view.

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