Which OmniStudio tools should be recommended for a verification process relying on multiple Contact record types?

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The recommendation of using multiple OmniStudio Actions that invoke separate OmniScripts is ideal for a verification process that relies on multiple Contact record types because it allows for greater flexibility and specificity in handling each type of Contact. Each Contact record type can have its own unique set of requirements and data handling procedures, so having dedicated OmniScripts tailored for each type ensures that the logic and workflow are optimized for the specific data and processes linked to that Contact record.

This approach allows you to maintain clear separation between the different workflows, which can be critical when dealing with diverse record types that may have varying business rules or validation processes. Each OmniScript can be designed to handle specific scenarios, reducing complexity and making it easier to manage and update each script independently as business needs evolve.

The other options, while they may provide some functionality, do not leverage the power of dedicated scripts tailored for each Contact type. For instance, a single FlexCard or a single OmniStudio Action could introduce limitations in terms of customization and adaptability to the unique characteristics of each Contact record type. By utilizing multiple actions and separate OmniScripts, you create a more tailored and effective verification process.

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