Which two FlexCard features would improve the user experience for a 360 view of the customer displaying account and case information?

Using a Datatable element significantly enhances the user experience by presenting account and case information in a structured and easily digestible format. This approach allows users to view multiple records simultaneously, making it convenient for them to analyze various details about a customer's accounts and cases at a glance. The Datatable's features, such as sorting and filtering, also enable users to interact with the data more effectively, thereby improving overall accessibility and usability.

In contrast, while other options may have certain functional benefits, they do not directly align with the goal of displaying comprehensive customer information in an efficient manner. The Block Element with the Collapse property could facilitate the organization of content but may also lead to information being hidden from view unless expanded, which could hinder the immediate accessibility of crucial data. A Zone Template can offer a structured layout but is not directly aimed at enhancing the user’s ability to view and interact with multiple data sets simultaneously. Custom Styles might help in refining the visual aspects but do little to improve data interaction or clarity. Thus, employing a Datatable is the most effective way to provide users with a complete and engaging 360-view of customer data.