Which two OmniStudio features should be recommended for adding, editing, or deleting dependents via a Community portal?

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In the context of Salesforce OmniStudio, the feature that best supports adding, editing, or deleting dependents via a Community portal would be the Response Action. This feature is designed to handle the response from the server after an action has been initiated, making it crucial when updating or manipulating data. In scenarios where a user interacts with dependents—such as adding, editing, or deleting entries—the Response Action enables the system to process the user’s request and return the appropriate feedback or status, ensuring that the user experiences a seamless and interactive operation.

When users modify their dependents within the Community portal, the Response Action plays a pivotal role because it gets triggered after a specific operation is executed. This aligns perfectly with the need to perform data manipulations and provide an update or acknowledgment, creating a fluid user experience.

The other features do play significant roles in OmniStudio but focus on different functionalities. For example, a datatable serves to display data but does not inherently facilitate the process of editing or deleting records directly. Remote actions can call external services or Apex code but do not define how user interactions with data elements are handled within the UI. An Edit Block is a good tool for allowing edits but doesn’t encompass the full scope required to handle additions or deletions

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